.clearfix:after { display: block;content: "";height: 0;font-size: 0;clear: both;overflow: hidden;visibility: hidden;}
.aicc-chart-body {background-color: #fff;}
.aicc-chart-dialog-container {width: 1000px;margin: 0 auto;background-color: #fff;box-shadow: 0px 0px 10px 5px #f3f3f3;}
.aicc-chart-dialog-wrap {width: 1000px;/*height: 685px;*/}
.aicc-chart-header {background-color: #d32d4e;height: 80px;padding-left: 30px;border-radius: 10px 10px 0 0;}
.aicc-logo {float: left;height: 80px;max-width: 77px;overflow: hidden;}
.aicc-logo img {width: 100%;}
.aicc-company-info {float: left;margin-left: 42px;}
.company-name {font-size: 30px;color: #fff;margin-top: 8px;margin-bottom: 5px;}
.company-description {font-size: 16px;color: #fff;}
.aicc-chart-dialog {border: 1px solid #f0f0f0;position: relative;border-top: none;}
.aicc-chart-left-wrap {border-right: 1px solid #e9ecf5;position: relative;margin-right: 380px;}
.aicc-chart-scroll {background-color: #fff;overflow-x: auto;height: 400px;}
.aicc-welcome {font-size: 16px;color: #87a9eb;text-align: center;margin: 15px 0;}
.aicc-chart-item {padding: 0 30px;margin: 30px 0;}
.aicc-robot-left {
    /*float: left;width: 100%;*/
    padding-left: 68px;
    position: relative;
}

.aicc-avatar-img {
    /*float: left;*/
    margin-right: 20px;
    width: 48px;
    height: 48px;
    position: absolute;
    left: 0;
}

.aicc-charting-wrap {
    float: left;
    max-width: 70%;
    position: relative;
}
.prise-cai-wrap {position: absolute;right: -129px;bottom: 7px;width: 120px;}
.prise-content, .cai-content, .correction-content {display: inline-block;width: 20px;height: 20px;margin-right: 8px;cursor: pointer;}
.source-content {
    cursor: pointer;
}
.prise-content img, .cai-content img, .correction-content img, .source-content img {width: 20px;height: 20px;}
.charting-message .charting-name {font-size: 14px;color: #999999;}
.charting-content-wrap {margin-top: 10px;}
.charting-content {position: relative;background-color: #f3f7fe;border-radius: 5px;}
.chartting-icon {
    position: absolute;
    top: -2px;
    top: 0px\0; /*ie8*/
    left: -19px;
    font-size: 0;
    line-height: 0;
    border-width: 8px;
    border-color: #f3f7fe;
    border-style: solid;
    border-right-width: 16px;
    border-top-color: transparent!important;
    border-left-color: transparent!important;
    border-bottom-color: transparent!important;
    transform: rotate(30deg); /*ie8不兼容*/
    -ms-transform: rotate(30deg);
    -moz-transform: rotate(30deg);
    -webkit-transform: rotate(30deg);
    -o-transform: rotate(30deg);
}
.aicc-welcome-text {font-size: 16px;color: #333;padding: 5px 13px;line-height: 30px;max-width: calc(100% - 26px);word-break: break-all;}
.aicc-welcome-text vedio {width: 100%;}
.charting-suggest-question-wrap {
    max-width: 70%;
}
.charting-suggest-question {margin-top: 18px;border: 1px solid #edf4fe;padding: 0 15px;border-radius: 5px;}
.suggest-header {width: 100%;height: 47px;border-bottom: 1px solid #edf4fe;line-height: 47px;position: relative;}
.sugg-header-text {font-size: 18px;color: #e8923e;line-height: 40px;display: inline-block;}
.reload-question {cursor: pointer;float: right;display: inline-block;font-size: 16px;}
.reload-question .layui-icon {margin-left: 5px;color: #d32d4e!important;}
.suggest-list {margin: 8px 0 10px;}
.suggest-list li {padding: 8px 0;position: relative;margin-left: 23px;font-size: 16px;color: #333;cursor: pointer}
.suggest-list li span {
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.suggest-list li .sugget-icon {position: absolute;left: -23px;top: 12px;background: url("./images/suggestIcon.png") no-repeat 0 0;width: 15px;height: 15px;}
.suggest-list li:hover {color: #2a5feb;}
.suggest-list li:hover .sugget-icon {background: url("./images/suggestIconHover.png") no-repeat 0 0;}
.aicc-visitors-right {
    /*float: right;width: 100%;*/
    position: relative;
    padding-right: 68px;
}

.aicc-visitors-right .aicc-avatar-img {
    /*float: right;margin-left: 20px;margin-right: 0;*/
    margin-left: 20px;
    margin-right: 0;
    right: 0;
    left: inherit;
}

.aicc-visitors-right .aicc-charting-wrap {float: right;}
.aicc-visitors-right .charting-message {text-align: right;}
.aicc-visitors-right .charting-content {background-color: #d32d4e;}
.aicc-visitors-right .chartting-right-icon {
    position: absolute;
    top: -2px;
    top: 0px\0; /*ie8*/
    right: -19px;
    font-size: 0;
    line-height: 0;
    border-width: 8px;
    border-color: #d32d4e;
    border-style: solid;
    border-left-width: 16px;
    border-top-color: transparent!important;
    border-right-color: transparent!important;
    border-bottom-color: transparent!important;
    transform: rotate(-30deg);  /*ie8不兼容*/
    -ms-transform: rotate(-30deg);
    -moz-transform: rotate(-30deg);
    -webkit-transform: rotate(-30deg);
    -o-transform: rotate(-30deg);
}
.aicc-visitors-right .aicc-welcome-text {color: #fff;}
.hot-wrap {width: 100%;overflow-x: auto;padding: 10px 0;}
.hot-list-ul {
    height: 35px;
    overflow-y: hidden;
}
.hot-list-ul li {
    float: left;margin: 0 10px;border: 1px solid #d2dcfc;font-size: 16px;color: #333;line-height: 33px;padding: 0 15px;border-radius: 4px;
    cursor: pointer;}
.associated-words-wrap {
    position: absolute;
    left: 0px;
    bottom: 159px;
    width: 80%;
}
.surplus-text {float: left;line-height: 30px;padding-left: 10px;font-size: 16px;}
.send-button {float: right;background-color: #d32d4e;color: #fff;line-height: 35px;padding: 0 20px;border: none;text-align: center;font-size: 16px;border-radius: 5px;}
.connect-message {text-align: center;padding: 10px;}
.connect-message .message-tip-span {display: inline-block;max-width: 70%;background: #CCCCCC;color: #fff;padding: 5px 8px;font-size: 16px;text-align: left;-moz-border-radius: 3px;-webkit-border-radius: 3px;border-radius: 3px;}
.ke-container-simple {border: none!important;}
.send-button-wrap {padding: 10px;}
.ai-suggest-container {
    position: absolute;
    bottom: 195px;
    left: 0px;
    width: 90%;
    z-index: 5;
}
.ai-suggest-list-border {
    border: 1px solid #c9c9c9;
    border-left: none;
}
.ai-suggest-scroll {
    width: 100%;
    background: white;
    max-height: 177px;
    overflow-y: auto;
    border: 1px solid #f0f0f0;
    border-left: none;
}
.ai-suggest-list li {
    padding: 2px 5px;
    line-height: 1.5;
    font-size: 12px;
    color: #595757;
    cursor: pointer;
    word-break: break-all;
}
.ai-suggest-list li:hover {
    background-color: #d2d2d2;
}
.aicc-chart-right-wrap {
    position: absolute;
    right: 0;
    height: 100%;
    width: 380px;
    top: 0;
    overflow-y: auto;
    background-color: #fff;
}
.aicc-welcome-text img{
    max-width: 400px;
}
.aicc-welcome-text .aicc-media-image {
    max-height: 150px;
    max-width: 400px;
}
.aicc-media-image {
    max-height: 150px;
    max-width: 400px;
}
.aicc-media-file {
    color: #0000ff!important;
}
.aicc-media-file p {
    color: #0000ff;
}

.aicc-chart-right-content {
    padding: 0 22px;
    overflow-y: auto;
}
.tab-header {
    border-bottom: 1px solid #e4e4e4;
    height: 45px;
}
.tab-header li {
    line-height: 40px;
    font-size: 20px;
    color: #333;
    padding: 0 10px;
    text-align: center;
    float: left;
    position: relative;
    cursor: pointer;
    padding-top: 5px;
    width: 92px;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
}
.tab-header li.aicc-this {
    font-weight: bold;
}
.tab-header li.aicc-this:after {
    position: absolute;
    left: 0;
    top: 4px;
    content: '';
    width: 100%;
    height: 40px;
    border-bottom: 2px solid #007A77 !important;
}
.tab-content .tab-item {
    display: none;
}
.tab-content .tab-item.aicc-this {
    display: block;
}
.aicc-knowledge-list li, .tree-list .tree-item {
     font-size: 16px;
     cursor: pointer;
     position: relative;
     margin: 8px 0 8px 15px;
 }
.aicc-knowledge-list li .knowledge-item-icon {
    position: absolute;
    left: -8px;
    top: 6px;
}
.aicc-knowledge-list li .knowledge-item-text {
    margin-left: 9px;
    display: block;
    /*text-overflow: -o-ellipsis-lastline;*/
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    line-clamp: 2;
    -webkit-box-orient: vertical;
    line-height: 28px;
}
.aicc-skill-list li, .aicc-tree-list .tree-item {
    font-size: 16px;
    cursor: pointer;
    position: relative;
    margin: 8px 0 8px 15px;
}
.aicc-skill-list li .knowledge-item-icon {
    position: absolute;
    left: -8px;
    top: 6px;
}
.aicc-skill-list li .knowledge-item-text {
    margin-left: 9px;
    display: block;
    /*text-overflow: -o-ellipsis-lastline;*/
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    line-clamp: 2;
    -webkit-box-orient: vertical;
    line-height: 28px;
}
.aicc-tree-list .tree-header {
    position: relative;
}
.aicc-tree-list .tree-item-icon {
    position: absolute;
    left: 0;
    top: 10px;
    background: url("./images/arrow.png") no-repeat 0 0;
    width: 8px;
    height: 11px;
}
.aicc-tree-list .tree-item-text {
    margin-left: 18px;
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    line-height: 28px;
}
.tree-content {
    margin-left: 18px;
    display: none;
}
.tree-content li {
    line-height: 26px;
    font-size: 14px;
    cursor: pointer;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.tree-extend .tree-item-icon {
    background: url("./images/arrowExtend.png") no-repeat 0 0;
    width: 10px;
    height: 8px;
}
.tree-extend .tree-content {
    display: block;
}
/*div[relColumn="column"] {
    margin-bottom: 20px;
}*/
.module-header {
    font-size: 20px;
    padding-bottom: 10px;
}
.aicc-image-list {
    margin-top: -20px;
}
.aicc-image-list li {
    float: left;
    width: 33.3%;
    text-align: left;
    margin-top: 20px;
    overflow: hidden;
}
.aicc-image-list li img {
    width: 66px;
    height: 66px;
    display: inline-block;
}
.aicc-image-list li .image-info {
    line-height: 30px;
    font-size: 16px;
    text-align: center;
    width: 66px;
}
.layui-tab-title li {
    font-size: 20px;
}
.layui-tab-brief>.layui-tab-title .layui-this {
    color: #d32d4e;
}
.layui-tab-brief>.layui-tab-more li.layui-this:after, .layui-tab-brief>.layui-tab-title .layui-this:after {
    border-bottom: 2px solid #d32d4e;
}
.layui-tab-content {
    padding: 0;
}

.evalation-wrap {
    position: absolute;
    left: 88px;
    top: 16px;
    padding: 0px 2px;
    border: 1px solid transparent;
}
.evalation-wrap:hover {
	border: 1px solid #5690D2;
}

.ke-icon-evaluation-readonly .ke-icon-evaluation {
	background-image: url(./images/evalationReadonly.png);
}
.ke-icon-evaluation {
	background-image: url(./images/evalation.png);
	background-size: 16px 16px;
	background-position: 0px 0px;
	width: 16px;
	height: 16px;
	display: inline-block;
	margin-top: 1px;
	cursor: pointer;
}

#commentContent .toActiveLevel{
	color: #138cdd;
}
.diaShade {
    position: absolute;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background: rgba(0,0,0, 0.3);
}
.dialogWrap {
	width: 600px;
	/*height:385px;*/
	border-radius: 5px;
	position: absolute;
	left:50%;
	top:30%;
	z-index:100001;
	/*margin-top:10px;*/
	margin-left: -300px;
	background-color: #f7f7f7;
	color: #323232;
}
.dialogWrap h2{
    margin: 0;
    padding: 0 0 15px 0;
    border-bottom: 1px solid #eee;
    position: relative;
}
.dia-close-icon {
    position: absolute;
    right: 0;
    top: 0;
    cursor: pointer;
}
.diaHeader span {
	float: left;
	font-size: 20px;
	font-weight: bold;
	margin-right: 15px;
}
.dia-content {
    margin-left: 15px;
}
.dia-title-icon {
    display: inline-block;
    background: url("./images/im_07.png") no-repeat 0 0;
    background-size: 30px 30px;
    width: 30px;
    height: 30px;
    margin-right: 5px;
    vertical-align: middle;
}
.dia-evaluation-cate {
    margin-top: 20px;
}
.evaluation-cate-title {
    float: left;
    font-size: 16px;
}
.evaluation-cate-content {
    float: left;
    margin-left: 13px;
    margin-top: 2px;
}
.addLevel {
    cursor: pointer;
    margin-right: 10px;
    position: relative;
    display: inline-block;
    padding-left: 30px;
}
.level-icon {
    position: absolute;
    left: 0;
    top: 0;
    background: url("./images/im_14.png") no-repeat 0 0;
    background-size: 20px 20px;
    width: 20px;
    height: 20px;
}
.addLevel.active .level-icon {
    background: url("./images/im_11.png") no-repeat 0 0;
    background-size: 20px 20px;
    width: 20px;
    height: 20px;
}
.submitBtnWrap {
    text-align: center;
    margin-top: 30px;
}
.submitBtn {
    padding: 8px 15px;
    background-color: #d32d4e;
    border: none;
    border-radius: 5px;
    cursor: pointer;
    color: #fff;
    font-size: 14px;
}
/*万能清浮动*/
.clearfix:before,.clearfix:after{
	display:block;
	content:"";
}
.clearfix:after{
	clear:both;
}
.clearfix{zoom:1;}
.dialogCon{
    padding: 15px;
    background-color: #fdfdfd;
    border-radius: 5px;
}
.dialogCon .title{
	font-size:18px;
	font-weight:500;
	margin-top:10px;
}
.dialogCon .radio{margin-right:30px;}
.dialogCon #descript{
	width:455px;
	height:130px;
	resize: none;
	position: relative;
	top:10px;
	left:45px;
}
div[rel="aiccSysTabContent"] .layui-tab-item .aicc-image-list {
    margin-top: 20px;
}
.aicc-media-image {
    max-width: 100px;
}
.jmarquee {
    height: 30px;
    line-height: 30px;
    overflow: hidden;
    /* width: 100%; */
    background: rgba(255,255,255,0.5);
    box-shadow: 0px 4px 8px #d6d4d4;
    z-index: 1000;
    position: relative;
}
/*定义滚动条高宽及背景 高宽分别对应横竖滚动条的尺寸*/
/*
::-webkit-scrollbar
{
    width: 6px;
    height: 6px;
    background-color: #F5F5F5;
}

!*定义滚动条轨道 内阴影+圆角*!
::-webkit-scrollbar-track
{
    -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,0.3);
    border-radius: 10px;
    background-color: #F5F5F5;
}

!*定义滑块 内阴影+圆角*!
::-webkit-scrollbar-thumb
{
    border-radius: 10px;
    -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,.3);
    background-color: #847f7f;
}

iframe::-webkit-scrollbar
{
    width: 6px;
    height: 6px;
    background-color: #F5F5F5;
}

!*定义滚动条轨道 内阴影+圆角*!
iframe::-webkit-scrollbar-track
{
    -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,0.3);
    border-radius: 10px;
    background-color: #F5F5F5;
}

!*定义滑块 内阴影+圆角*!
iframe::-webkit-scrollbar-thumb
{
    border-radius: 10px;
    -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,.3);
    background-color: #847f7f;
}*/
.chat-bottom-box {
    position: relative;
    background-color: #fff;
    border-top: 1px solid #e9ecf5;
}
.chat-bottom-enterInput {
    padding-top: 15px;
    padding-left: 15px;
}
.ke-container-simple .ke-toolbar {
    border-bottom: 1px solid #fff!important;
    background-color: #fff!important;
    padding: 2px 5px!important;
    overflow: hidden;
}
.ke-icon-emoticons {
    background: url("./images/editorEmotionIconBlue.png") no-repeat 0 0;
    width: 19px;
    height: 19px;
}
.ke-container-simple .ke-toolbar .ke-outline {
    border: none!important;
    margin: 1px 5px !important;
}
.ke-icon-image {
    background: url("./images/editorImageIconBlue.png") no-repeat 0 0;
    width: 16px;
    height: 18px;
}
.tab-card-wrap {
    margin-top: 15px;
    max-width: 70%;
}
.tab-card-item {
    float: left;
    background-color: #f3f7fe;
    color: #333;
    padding: 5px 10px;
    margin-right: 10px;
    margin-bottom: 10px;
    border-radius: 5px;
    cursor: pointer;
}
.aicc-text-inner {
    overflow: hidden;
}
.aicc-text-more-wrap {
    padding: 15px 15px 10px;
    text-align: center;
}
.aicc-text-more-wrap .aicc-text-more-inner {
    color: #333;
    font-size: 14px;
    cursor: pointer;
}
.aicc-text-more-inner i {
    font-size: 12px;
    padding-left: 5px;
}
.switch-person-content {
    font-size: 16px;
    color: #333;
    padding: 5px 13px;
    line-height: 30px;
    max-width: calc(100% - 26px);
}

div[relmodule="module"] {
    margin-bottom: 20px;
}

.fj-im-recommend-label-wrapper {
    overflow: hidden;
    padding-bottom: 10px;
}

.fj-im-recommend-label-wrapper.fj-no-button .left-btn, .fj-im-recommend-label-wrapper.fj-no-button .right-btn {
    display: none;
}

.fj-im-recommend-label-wrapper.fj-no-button .center-con {
    margin: 0;
}

.fj-im-recommend-label-wrapper .left-btn {
    float: left;
}

.fj-im-recommend-label-wrapper .right-btn {
    float: right;
}

.fj-im-recommend-label-wrapper .left-btn, .fj-im-recommend-label-wrapper .right-btn {
    width: 24px;
    font-size: 16px;
    line-height: 2em;
    color: #155489;
    cursor: pointer;
    text-align: center;
    border-radius: 3px;
}

.fj-im-recommend-label-wrapper .left-btn:hover, .fj-im-recommend-label-wrapper .right-btn:hover {
    background: #d32d4e;
    color: #fff;
}

.fj-im-recommend-label-wrapper .center-con {
    margin: 0 20px;
    overflow: hidden;
}

.fj-im-recommend-label {
    padding: 0;
    margin: 0;
    list-style-type: none;
    font-size: 0;
}
.fj-im-recommend-label li {
    display: inline-block;
    padding: 0 10px;
    margin: 0 10px;
    font-size: 14px;
    line-height: 28px;
    color: #155489;
    border: 1px solid #d2dcfc;
    border-radius: 5px;
    cursor: pointer;
}
/* 意见弹框 */
.advise-dialog-form {
    margin-top: 10px;
}

.source-dialog-form .layui-input-inline {
    width: 280px;
}

.source-dialog-form .layui-form-label {
    width: 120px;
}

.advise-dialog-form .layui-input-inline {
    width: 250px;
}

.correction-dialog-form .layui-input-inline {
    width: 360px;
}

.source-text {
    display: inline-block;
    padding: 8px 0;
}

.aisearch-content {
    margin: 0px 0 3px;
}
.aisearch-content .aisearch-item {
    padding: 8px 0;
    position: relative;
    margin-left: 2px;
    font-size: 16px;
    color: #333;
    cursor: pointer;
}
.aisearch-content .aisearch-item a {
    color: #333!important;
}
.aisearch-content .aisearch-item font {
    color: #333!important;
}
.aisearch-item .aisearch-text {
    display: none;
}
/* 评价弹框 */
.evaluationLayerContainer {
    border-radius: 5px;
}
.evaluationLayerContainer .layui-layer-title {
    height: 50px;
    line-height: 50px;
    font-size: 16px;
    border-radius: 5px 2px 0 0;
}
.evaluation-container {
    width: 85%;
    margin: 0 auto;
    padding-bottom: 15px;
}
.eva-title {
    margin: 15px 0 20px 0;
    text-align: center;
    font-size: 20px;
    font-weight: bold;
}
.eva-indications-container {
    /*padding-top: 15px;*/
}
.eva-indications {
    /*display: flex;*/
    text-align: center;
}
.eva-indications li {
    display: inline-block;
}
.indication-mark-wrap {
    margin-top: 20px;
}
.indication-mark-item, .eva-question-solution {
    /*display: flex;*/
    width: 80%;
    margin: 0 auto;
}
.mark-button-wrap {
    width: 50%;
    float: left;
    margin-bottom: 15px;
}
.mark-button-wrap .mark-button {
    border: 1px solid #333;
    color: #333333;
    text-align: center;
    padding: 0px 10px;
    font-size: 14px;
    line-height: 30px;
    display: inline-block;
    width: 80%;
    border-radius: 15px;
    background-color: #fff;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
    cursor: pointer;
}
.mark-button-wrap .mark-button-active {
    border: 1px solid #ff0000;
    color: #ff0000;
}
.evaluation-submit-button-wrap {
    margin-top: 20px;
    text-align: center;
}
.eva-submit-button {
    font-size: 14px;
    color: #fff;
    border: 1px solid #2e62eb;
    background-color: #2e62eb;
    padding: 8px 48px;
    text-align: center;
    border-radius: 5px;
    cursor: pointer;
}
.evaluation-error {
    margin-top: 8px;
    color: #ff0000;
    text-align: center;
}
.eva-question-suggestion {
    padding-left: 15px;
    position: relative;
    margin-bottom: 20px;
}
.evaluation-red-star {
    color: #ff0000;
    position: absolute;
    left: 0;
}

/* 历史记录*/
.aicc-chart-history-wrap {
    text-align: center;
    font-size: 14px;
    color: #999;
    vertical-align: middle;
    margin-right: 5px;
    margin-top: 10px;
    display: none;
}

.aicc-history-chart-icon {
    display: inline-block;
    vertical-align: middle;
    /* background: url("../img/historyChartIcon.png") no-repeat 0 0;
     background-size: 18px 18px;*/
    width: 18px;
    height: 18px;
}

.aicc-history-chart-text {
    cursor: pointer;
}

/* 转坐席样式 */
.online-agent-list {
    margin-top: 10px;
}
.online-agent-list li {
    float: left;
    margin: 0 10px 10px 0;
    border: 1px solid #eeeeee;
    padding: 10px;
}
.online-agent-list li .agent-click-wrap {
    display: block;
    position: relative;
    padding-left: 24px;
}
.online-agent-list li .agent-avator-icon {
    position: absolute;
    left: 0;
    top: 0px;
    background: url("./images/agentIcon.png") no-repeat 0 0;
    width: 16px;
    height: 16px;
    background-size: 16px 16px;
}
.online-agent-list li .agent-avtor-name {
    display: inline-block;
    white-space: nowrap;
    max-width: 100px;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: middle;
}